Key responsibilities:

Maintain contact with clients to ensure high levels of client satisfaction

Transcription of audio tapes/audio typing

Providing general information regarding   products and services offered

Answer all emails received from clients regarding queries on a variety of issues such as technical, accounting, new applications etc.

Ensure efficient and accurate production of confidential correspondence and documentation     

Provide the first point of contact on behalf of the Manager for all telephone calls and deal with proactively

Deal with all incoming mail and action as necessary

Diary management and co-ordination of internal and external meetings

Have an awareness and understanding of all areas of the business, update the Manager as necessary and act as ambassador on his behalf

Organise off site meetings and ensure their smooth running


Key Attributes

Good presentation, organizational and time management skills plus good attention to detail

Good working knowledge of Microsoft Office



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